The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“The diverse selection of restaurants exceeded my expectations, offering mouth-watering Mexican and international dishes in a vibrant atmosphere.” view full review
Restful Pools!
“The pools at the resort were fantastic, featuring different atmospheres from family-friendly to adults-only, and always had ample lounging space.” view full review
Luxurious Rooms!
“My room was beautifully decorated and spacious, with plush bedding and a well-stocked minibar that made my stay extra comfortable.” view full review
Amazing Performances!
“The nightly dance performances were a highlight of our stay, bringing very nice energy and entertainment to our evenings.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Vending machines
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Table tennis
Fishing
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Body wraps
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Sm 12 Mza 15 Lote 1-02 1-03,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Sm 12 Mza 15 Lote 1-02 1-03,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Zoo
Crococun Zoo
2.3
km
Beach
Snorkeling Adventure
2.0
km
Gallery
Galeria Arte Zissimo arte contemporano
3.0
km
Beach
National Reef Park of Puerto Morelos
4.1
km
Av. Javier Rojo Gomez 14
Rosario & Marco's Art Shoppe
3.1
km
Beach
Bahia Petempich
3.3
km
Av. Javier Rojo Gomez Lote 3
Catholic Church
3.7
km
Unnamed Road
The Kay Club
3.6
km
Puerto Morelos
Day & Night Beach Club
3.9
km
Store
Playa Publica puerto morelos
3.8
km
Puerto Morelos
Faro Inclinado
4.1
km
Beach
Playa
3.8
km
Petempich Bay
3.8
km
Ojo de Agua Beach
3.8
km
Puerto Morelos Lighthouse
4.2
km
Ruta de los Cenotes
Cenote La Noria
4.1
km
Puerto Morelos
club de playa
4.0
km
Beach
Club de playa Villas La Playa
4.0
km
Diveshop Diverspoint
4.1
km
Plaza AKI Morelos
4.1
km
morales
Puerto Morales Botanical Gardens
4.1
km
Mall
AKI
4.1
km
La Ventana al Mar
4.1
km
Church
Parroquia San Jose Obrero
4.2
km
Av Jose Maria Morelos y Melgar
welovepuertomorelostours
4.1
km
Puerto Morelos Reef
4.2
km
Lighthouse
Leaning Lighthouse
4.2
km
Puerto Morelos Town Square
4.2
km
Letters of Puerto Morelos
4.2
km
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
clean rooms
worst garden view
isolated location
7.4/10
Very good
Rooms
7.0
Location
7.5
Service
8.5
Dining
7.0
Guest reviews
7.4/10
based on 7 reviews
4.5/5
based on 18876 reviews
8.3
8.3/10 based on 407 reviews
#15 of 46 hotels in Puerto Morelos based on Tripadvisor
M.
United States,
January
2024
7.0/10
I had a mixed experience at this hotel - the rooms were clean and in decent condition, but our garden view was the worst we've ever had due to the overgrown nature of the garden. The location, while offering a quick drive and bike ride to Puerto Morales, felt isolated from major areas in the Riviera Maya between Cancun and Playa del Carmen.
Rooms
7.0
The rooms were clean and in decent condition, located next to the service road with parking and bike stop, which was perfect.
Service
8.0
With two exceptions, the service was friendly and went above-and-beyond. The constant cleaning up of seaweed was impressive.
Location
6.0
The location, while providing quick access to Puerto Morales, felt isolated from major areas in the Riviera Maya. The humidity was noticeable, and it seemed an effort to encourage smokers to move away from certain areas.
Dining
7.0
The dining experience had everything we could want at the 'welcome breakfast,' but we couldn't find any bacon. The ambiance was good, and they offered homemade Majorcan products.
Facilities
The hotel had all the necessary facilities to make the stay comfortable, but the garden view was disappointing.
friendly staff
worst garden view
Derek
United Kingdom,
November
2023
8.2/10
The hotel offers a unique experience with themed rooms featuring music amenities like a drum set, guitar, and keyboard. The grounds are stunning, and the new bowling alley is a fun addition. However, cleanliness issues were noticeable in the bars.
Rooms
8.0
I loved the El Beso room with music instruments, and the general room quality was great.
Service
7.0
The hotel staff made me feel like part of the family, especially Angel, Jesus, Javier, and Raul. However, cleanliness could have been improved in some areas.
Location
9.0
The hotel is conveniently located between Cancun and Playa Del Carmen, making it easy to explore the area. The shuttle service and free bike tours were a nice touch.
Dining
8.0
The dining options were diverse and enjoyable, although some areas needed better attention to cleanliness.
Facilities
9.0
The hotel facilities are top-notch, with a fantastic variety of entertainment options like the bowling alley and themed rooms. However, minor cleanliness issues were observed in some common areas.
Entertainment options
Cleanliness issues
Russell
United States,
November
2023
8.4/10
My stay at the hotel was fantastic! The rooms were spacious, clean, and had great amenities like a ceiling fan, mini fridge, and a safe. The staff, especially Mr Abel Hernandez, ensured everything was top-notch. The location was excellent, just a 25-minute drive from the airport. The dining experience was good, with diverse menus and great service. The facilities were well-maintained, and the value for money was reasonable.
Rooms
9.0
The rooms were very spacious with 2 double beds, a pull-out couch, a crib, and a small balcony.
Service
9.0
The service provided by the staff, from housekeeping to room service, was exceptional.
Location
8.0
The location was great, and the staff, including Angel and the Captain, made the stay even more enjoyable.
Dining
7.0
The dining experience was satisfactory with changing menus and attentive staff.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
Keith
United States,
October
2023
6.4/10
My stay at the hotel was quite mixed. The rooms were not ready until after 3:00, and to make matters worse, they were stinking like humidity the whole time. Although the location was near a service road with parking and bikes, we definitely didn't have an “ocean view” as expected.
Rooms
5.0
The rooms were not ready until after 3:00 and had a strong odor of humidity throughout my stay.
Service
10.0
The service was the absolute BEST. The staff were very friendly, outgoing, and helped make my vacation awesome.
Location
7.0
The location, although not the greatest, was scenic and well maintained. It was close to the airport, which was convenient after a long flight.
Dining
6.0
The dining experience was a bit disappointing for anything other than breakfast or ice cream. However, they did offer a variety of good food beyond my expectations.